Privacy Policy

1. Information We Collect

To provide our services efficiently, DataHub collects minimal essential information when you interact with our platform. This includes:

• Account Data: Your mobile phone number (used as your primary identifier/username) and your secure password.
• Financial Data: Your wallet balance and a ledger of all your top-up and purchase transactions.
• Usage Data: Timestamps of your logins and service requests (e.g., data bundles or airtime purchased).

2. How We Use Your Data

We strictly use your information to operate, maintain, and improve the DataHub platform. Specifically, your data is used to:

• Process your data, airtime, and rewards transactions accurately.
• Maintain your wallet balance securely.
• Prevent fraudulent activities and unauthorized access to your account.
• Provide customer support when you encounter an issue.

3. Third-Party Sharing

We respect your privacy and do not sell your personal data to third parties. We only share necessary information with trusted partners to fulfill your requests:

• Payment Processors: We use Paystack to process your wallet funding securely. We do not store your credit card or bank details on our servers.
• Telecom Networks: We transmit the target phone number to respective network providers (MTN, Telecel, AirtelTigo, Glo) strictly for the purpose of delivering purchased airtime or data.

4. Data Security

DataHub employs robust security measures to protect your information. Your password is cryptographically hashed, meaning even our database administrators cannot see your actual password. Furthermore, our administrative control center is strictly protected by encrypted PIN protocols to prevent unauthorized data manipulation.

5. Your Data Rights

You retain full control over your personal data on DataHub. You have the right to:

• Access your complete transaction history via your dashboard.
• Update your associated phone number by contacting support.
• Request the complete and permanent deletion of your account and transaction history.